ADT® Authorized Dealer Serving Lincoln & Surrounding Areas
Smiling man speaking with neighbor at the front door
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ tool brings the common practice of providing a neighbor a key to your house into the digital age. It removes the requirement for actual keys or keypad codes and permits you to manage who can access your Lincoln home and for how long. Discover more about how you can implement it with your ADT home security system and Google Nest surveillance. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to tend to your plants, get your mail, or take your dog out when you leave home. Typically, you would just provide them a key to your home. There’s a better way to do it now. Thanks to ADT's Trusted Neighbor Feature, you no longer have to worry about doors left unsecure or lost keys. 

What you’ll need is an ADT home security system, a Google Nest doorbell camera, a compatible smart lock, and the ADT+ app that permits everything to function as one. Here’s how it works: 

  1. You grant access to a trusted person, like a relative or neighbor, with the ADT+ app.
  2. Following that, you define permissions. You can assign neighbors timed access, allowing them to enter and depart during specific hours, or event-based access. To illustrate, if a package arrives, the system can unfasten the door to let your neighbor move it in once it validates them.
  3. After you’ve set up access, your Google Nest Doorbell camera employs familiar face detection to verify your neighbor when they come near the door.
  4. Your ADT home security will deactivate the alarm and unlock the door when the approachee is confirmed as an approved user.
  5. You get instant alerts as your friend, neighbor, or family member enters and departs. The app also supplies a detailed log. 
  6. When the trusted neighbor departs, your smart door lock automatically secures to shield your home.

You may provide access for any person you would like, such as a repair person, animal sitter, or a companion who comes over when you’re away. This service is also useful during urgent events, specifically when you’re off site. To illustrate, if a water sensor goes off, your system can grant event-driven access so a neighbor can switch off the water. Configuring permissions is easy with the intuitive app. 

Improve Your Lincoln Home’s Convenience And Security

ADT Trusted Neighbor is an excellent example of how ADT makes your Lincoln home more versatile and secure while simplifying your daily life. This tool isn’t just for neighbors and friends, as you’ll appreciate the face recognition and auto-unlock capability when you’re wrangling children or carrying in sacks of groceries. After you're inside, the door automatically fastens behind you.

Request Your ADT Home Security System In Lincoln With The Latest Tools

Experience tools like ADT Trusted Neighbor and smart surveillance with a new home security system in Lincoln from Secure24 Alarm Systems. A nationally known ADT dealer, we’re thrilled to deliver the latest technology from the leading name in home security. Reach out to (402) 277-9887 today to begin. Our knowledgeable team can answer your questions about ADT+, Google Nest cameras, and how to get everything working seamlessly.